Front of House Coordinator

What is the focus of this volunteer role?

To ensure an efficient, smooth and timely start to Music at Met performances.


What does this typically involve?

1. Four weeks ahead of performance:

  • Obtain the required number of volunteers.
  • Ensure that each volunteer understands and is comfortable with his/her assignment (2 hours).
  • Prepare all required signage including detailed instructions for phone answerers (1 hour).

2. Two weeks ahead of performance:

  • Contact Director of Administration and Facilities re: parking and Narthex set-up.

3. One week ahead of performance:

  • Confirm availability of volunteers (1 hour).

4. On performance days:

  • Meet the first phone answerer in the church office to give instructions.
  • Place all signs and confirm Narthex set-up (1 hour).
  • Meet volunteer ushers one hour before the start of the performance to issue name tags and final instructions.
  • Supervise all activities at the door.
  • Solve problems and troubleshoot where necessary.
  • After performance begins, count and sort all ticket monies and credit card forms.
  • After performance, deliver ticket monies and credit card forms to Music Director.
  • Remove all signage and oversee tidy-up. (Total time: 4 hours)

5. Write thank-you notes to volunteer ushers promptly after the performance (1 hour).


When do these activities usually take place?

Good Friday Concert: 10 hours Theatrical Presentations: 25 hours Variety Show: 4 hours


What skills or knowledge are helpful in this role?

  • Experience in planning.
  • Ability to organize volunteers efficiently.
  • Excellent interpersonal skills.
  • Basic computer skills.

Who coordinates the activities of this volunteer role?

Patricia Wright

Is there a current opening in this role?

Not at the moment, but feel free to contact us if this is how you feel inspired to get involved. Yes